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Terms and Conditions
1) Virtual PA 4 U will provide independent secretarial and administrative office support.
2) After a full discussion about the work required, a written estimate will be provided. After work has begun, if it appears that the estimate may be exceeded, no further work will take place until a consultation has taken place between Virtual PA 4 U and the Client.
3) A service agreement will be completed and signed by the Client and Virtual PA 4 U before any
work can be scheduled.
4) Virtual PA 4 U will use any confidential information or trade secrets solely for the agreed
purpose and will not disclose them to any third party under any circumstances whatsoever.
5) A minimum of one hour will be charged for; thereafter, charges will be made for every 15 minutes.
6) A deposit or full payment in advance may be required, depending on the length of the business relationship and the size of the project.
7) Invoices with detailed timesheets will be issued on completion of the work, or at agreed timescales. Payment must be made within 14 days, by cheque or standing order. Late payments will incur a 2% surcharge.
8) Payments for Clients with a Retainer agreement are due at the beginning of each month. Any hours exceeding the agreement will be invoiced separately at the normal rate and payment must be made within 14 days.
9) All rates include standard office stationery. Specialised stationery, for example letter-headed paper, must be supplied by the Client.
10) Rates do not include telephone, fax, postage, travel, courier and materials, which will be itemised on the invoice and charged at cost price.
11) Additional expenses incurred for special projects are payable in advance, unless otherwise agreed.
12) The Client is responsible for the final proof reading of all documents. Any errors made by Virtual PA 4 U will be corrected free of charge, provided that notification is received within 48 hours of the work being completed and returned to the Client.
13) Original paper copies can be returned when the work is completed, or Virtual PA 4 U can shred
and dispose of them.
14) Copies of work will be kept on backup for 6 months, after which time they will be deleted
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